Refund policy
当然！这是英文版：
Return and Refund Policy
We want you to be completely satisfied with your purchase. If you have any issues with your order, please contact us within 30 days of receiving your items.
Eligibility for Returns
To be eligible for a return, your item must meet the following conditions:
- Unopened, unused, and in its original packaging
- Accompanied by proof of purchase or order confirmation
- Return request submitted within 30 days of delivery
For hygiene reasons, opened or used fragrance products cannot be returned, unless the item is defective or damaged during shipping.
Refund Process
Once your return is received and inspected, we will process your refund within 1–3 business days to your original payment method. Shipping costs are non-refundable, and return shipping fees are the responsibility of the customer (except in cases of defective or incorrect items).
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the issue. We will arrange a free replacement or a full refund.
Contact Us
For any return or refund inquiries, please reach out to us at: [Your email address]